Terms and Conditions

These Terms and Conditions ("Terms") govern your access to and use of the website located at proknack.com (the "Site") and any related services made available on the Site, such as demo requests, contact forms, and scheduling tools (together, the "Services"). The Site and Services are provided by Proknack ("Proknack," "we," "us," or "our"). By accessing or using the Site, you agree to be bound by these Terms. If you do not agree, please do not use the Site.

1. Use of the Site

You may use the Site only for lawful purposes and in accordance with these Terms. You agree not to:

• Use the Site in any way that violates any applicable local, national, or international law or regulation.
• Attempt to gain unauthorized access to, interfere with, damage, or disrupt any part of the Site, the servers on which it is hosted, or any connected network.
• Use any automated means (bots, scrapers, crawlers) to access the Site for any purpose without our prior written consent.
• Copy, reproduce, modify, distribute, or create derivative works from any content on the Site without our prior written permission.
• Submit false, misleading, or fraudulent information through any form on the Site.

2. Demo Requests, Contact Forms, and Communications

When you submit a demo request, contact form, or booking request on the Site, you agree to provide accurate and complete information. By submitting your information, you consent to being contacted by Proknack via email, phone, or WhatsApp regarding your inquiry. You may opt out of marketing communications at any time by following the unsubscribe instructions in our emails or by contacting us directly.

3. The Proknack Platform

These Terms apply to your use of this marketing website only. If you or your organization subscribes to or otherwise uses the Proknack certification and workforce management platform (the "Platform"), that use is governed by a separate agreement (such as a Master Services Agreement, Order Form, or subscription agreement) entered into between Proknack and your organization, which will control over these Terms with respect to the Platform.

4. Intellectual Property

All content on the Site, including text, graphics, logos, images, product names, and software, is the property of Proknack or its licensors and is protected by intellectual property laws. Nothing in these Terms grants you any right, title, or interest in our intellectual property except the limited right to access and use the Site as intended.

5. Third-Party Links and Services

The Site may contain links to, or integrate with, third-party websites and services (for example, our scheduling tool, WhatsApp, and CRM forms). We do not control and are not responsible for the content, privacy practices, or terms of any third-party sites or services. Your use of those services is governed by their own terms and privacy policies.

6. Disclaimer of Warranties

The Site and its content are provided on an "as is" and "as available" basis, without warranties of any kind, whether express or implied, including but not limited to warranties of merchantability, fitness for a particular purpose, non-infringement, or that the Site will be uninterrupted, secure, or error-free.

7. Limitation of Liability

To the fullest extent permitted by law, Proknack shall not be liable for any indirect, incidental, special, consequential, or punitive damages, or any loss of profits, revenue, data, or goodwill, arising from or related to your use of, or inability to use, the Site, even if we have been advised of the possibility of such damages.

8. Indemnification

You agree to indemnify and hold harmless Proknack, its officers, employees, and agents from any claims, damages, losses, or expenses (including reasonable legal fees) arising out of your use of the Site or your violation of these Terms.

9. Governing Law and Dispute Resolution

[Default value below — please confirm with Proknack's legal team, especially the city for jurisdiction] These Terms shall be governed by and construed in accordance with the laws of India, without regard to its conflict of law provisions. Any disputes arising under these Terms shall be subject to the exclusive jurisdiction of the competent courts in [city], India. This Section governs the interpretation and enforcement of these Terms; it does not limit the data protection rights described in our Privacy Policy, which are provided to visitors worldwide regardless of this governing law clause.

10. Changes to These Terms

We may update these Terms from time to time. Any changes will be posted on this page with a revised "Last updated" date. Your continued use of the Site after changes are posted constitutes your acceptance of the updated Terms.

11. Contact Us

If you have any questions about these Terms, please contact us at connect@proknack.com.